This shipping policy applies to all orders within the United States. By placing an order with us, you agree to the terms outlined below. We aim to provide clear and transparent information about our shipping procedures to ensure your experience is smooth and enjoyable.
Handling Time:
- All orders are processed and packed within 1-2 business days. This includes the careful preparation of your dried flower arrangements in mica boxes for shipment.
- For custom or handmade products, the handling time may be extended. Production typically takes 1-2 weeks, depending on the complexity of the order. We will notify you in advance if there are any significant delays.
Delivery Time:
- After dispatch, the estimated delivery time ranges from 3 to 11 business days, depending on the destination within the U.S.
- Delivery to remote areas may take longer, but we strive to ensure that your order arrives as quickly as possible.
- External factors, such as peak seasons (holidays) or weather conditions, may cause delays. If any delays occur, we will inform you as soon as possible.
Order Processing:
- Upon receiving your order, a confirmation email will be sent detailing your purchase. Please review it carefully and contact us immediately if there are any discrepancies.
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a shipping confirmation email containing your tracking number, so you can track your dried flower arrangements in mica boxes in transit.
Standard Shipping:
- We offer standard shipping on all orders. Typically, delivery will take around 5 business days, but this may vary depending on your location and external factors such as holidays or shipping carrier delays.
- We work with trusted shipping partners who aim to ensure your order reaches you in a timely manner. However, some delays may occur beyond our control.
U.S. Shipping Rates:
- For orders over $36, shipping is calculated at 25% of the total order value.
- For orders of $36 or less, a flat shipping fee of $9 will be applied.
- Our goal is to offer fair and competitive shipping rates while ensuring the safe delivery of your dried flower arrangements in mica boxes.
U.S. Tax Rates:
- A sales tax of 12% will be applied to all U.S. orders at checkout, in accordance with state and local tax laws.
Shipment Tracking:
- Once your order ships, you will receive an email containing the tracking number and a link to track the progress of your shipment.
- This tracking number allows you to stay informed of your order’s journey from our warehouse to your home.
Shipment Delays:
- If your order has not arrived within 5 business days of receiving the shipping confirmation email, please contact us.
- Provide your full name, order number, and any relevant details to help us resolve the issue promptly.
- Our customer support team is available through the contact information on our website, and we are dedicated to ensuring that your order reaches you as soon as possible.
Contact Information:
If you have any questions or concerns about your shipment, please do not hesitate to reach out to our customer service team. We are here to assist with any inquiries or issues. Your satisfaction is our priority, and we appreciate your understanding as we work hard to deliver your dried flower arrangements in mica boxes safely and promptly.
Thank you for choosing us! We look forward to serving you.